Like choosing any healthcare professional, selecting the right prosthetic or orthotic provider is
both an important and personal decision. Experience, certifications, access and personality are all
factors to consider. Whether you're making this decision for yourself or a family member, making an
informed decision is critical.
1. Make certain the practitioner and the center where he or she practices is certified and accredited.
There are a number of certifications and accreditations to look for to ensure you are receiving the
highest quality of care, these include: American Board for Certification in Orthotics, Prosthetics
and Pedorthics; the Board of Certification in Othotics, Prosthetics and Pedorthics and the National
Commission on Orthotic and Prosthetic Education.
2. Select a practitioner you are comfortable with and confident in.
Your practitioner should answers questions clearly and in terms you can understand. They should
always be willing to spend the time and effort it takes to make certain your prosthetic or orthotic
device fits and functions properly. Remember, the relationship you have with your practitioner is
vital to your health and well being.
3. Find a provider that has a relationship with your physician or is open to starting one.
Healthcare professionals working together lead to the best outcomes. The provider you choose should
understand the importance of collaboration and be willing to start a relationship with your
4. Look for a provider with a knowledgeable, helpful staff.
A professional staff can help smooth out the entire process and help you get answers to all your
questions. The staff should be willing and able to explain billing procedures, financial
responsibilities, and in general make each of your visits as efficient and effective as possible.
5. Check to see if the provider accepts your insurance.
Understanding the financial implication of any healthcare issue is always important. If your
chosen provider does not accept your insurance coverage, ask if they will work out a payment plan.
Frequently Asked Questions ...