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Administrative Assistant

Location:

West Yarmouth

About Us

The Orthotic & Prosthetic Centers provides orthotic, prosthetic, and pedorthic services to the Greater Boston Area, South Shore MA, Cape Cod and the Islands, and North Smithfield, Rhode Island.

Our clinicians and staff collaborate with physicians, therapists and other healthcare professionals to service patients of all ages. Our decade-long partnership with a leading manufacturer of orthotic and prosthetic devices empowers us to bring a full spectrum of services dedicated to meeting the diverse needs of our patients. We currently have four convenient offices located in:
• Braintree
• North Smithfield, RI
• Plymouth
• West Yarmouth

About You

As the Administrative Assistant, you will often make the first impression at our busy West Yarmouth office addressing the needs of our patients, your teammates, and referral sources. You enjoy learning, collaborating, and building trusting relationships. You demonstrate high integrity, and you are focused on superior outcomes for your patients.

You will schedule appointments, verify insurances, obtain insurance authorizations and referrals, process payments, answer questions, and respond to telephone inquiries ensuring that our patients are being cared for. You will join a team of professionals who enjoy and take pride in improving the lives of our patients.

Specifically, you will demonstrate high standards in the following duties:
• Meet and greet our patients with a pleasant, positive demeanor
• Check patients in and out
• Professionally answer phone calls and follow up on open items
• Schedule patient appointments, create new patient charts, and maintain existing patient records
• Work with the patients and insurance companies to ensure coverage
• Work with physician’s offices to obtain compliant documentation
• Securely scan and file patient documents
• Handle over the counter (OTC) payments
• Partner with clinical staff in managing projects
• Ensure that all tasks are completed on time

Your Qualifications and Experience

• High school diploma or equivalent
• Knowledge of medical terminology required
• Medical office experience required
• DME/Orthotic & Prosthetic experience preferred
• Ability to quickly type and enter data into various software programs
• Driver’s License and ability to travel between offices, if necessary
Salary commensurate with experience.
Full-Time Position

What We Offer You

  • Competitive compensation based on qualifications and experience
  • Outstanding health insurance benefits
  • 401(k) retirement plan with company match, including traditional and Roth options
  • Paid vacation and sick time
  • Company-paid life, disability, and accident insurance

We are committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances.

How to Apply

To apply for this role, please send a resume and a cover letter to:  ma_careers@spinaltech.com

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